Job Summary

• To support insurance sales, and to maximize the competitive advantage of the Bank\'s business by;

• Providing product knowledge.
• Sales and after-sales support of insurance products to customers.
• Collaborate with Priority RMs teams to provide professional insurance planning services and pre-sales information, meet potential customers and answer complex insurance enquires.
• Analyse customers\xe2\x80\x99 financial situation and identify their financial needs recommend relevant products and structure solutions to best suit their needs.
• Provide quality after-sales services to maintain the customer relationship and solicits referral business to expand the customer base.
• Work closely with Priority RMs teams to optimize the sales results.
• Maximize business opportunities to achieve predictable sales targets / business goals.
• Coaching RMs for knowledge development
• Comply with all applicable compliance procedures and report any suspicious activity to Money Laundering Prevention Officer and line manager.
• Comply with the guidelines listed in operation manual and product policies on all sales process.
• Adhere to the highest standard of quality and customer satisfaction

Responsibilities

Business

• Collaborate with Priority RMs teams to provide professional insurance planning services and pre-sales information, meet potential customers and answer complex insurance enquires.
• Analyse customers\xe2\x80\x99 financial situation and identify their financial needs recommend relevant products and structure solutions to best suit their needs.
• Provide quality after-sales services to maintain the customer relationship and solicits referral business to expand the customer base.
• Work closely with Priority RMs teams to optimize the sales results.
• Maximize business opportunities to achieve predictable sales targets / business goals.
• Coaching RMs for knowledge development

Risk Management

• Comply with all applicable compliance procedures and report any suspicious activity to Money Laundering Prevention Officer and line manager.
• Comply with the guidelines listed in operation manual and product policies on all sales process.
• Adhere to the highest standard of quality and customer satisfaction

Governance

• To be able to detect any suspicious transactions, Money Laundering, Forgeries etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Sales Coordinator
• Director and Head Insurance, ME
• Product Manager \xe2\x80\x93 Insurance
• Operational Risk & Mid Office team in WM
• Regional Head \xe2\x80\x93 Insurance Product
• Existing and Prospective customers

Our Ideal Candidate

• University Graduate

Role Specific Technical Competencies

• Identify a client\'s insurance needs
• Explain key life stages (investment and saving, life and investment linked life products and protection including auto, property and travel)
• Explain and sell insurance products

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Standard Chartered