Kitopi is the world\xe2\x80\x99s leading tech-powered multi-brand restaurant. With a mission to satisfy the world\xe2\x80\x99s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world\xe2\x80\x99s largest technology-focused investment fund, Softbank Group Corp\xe2\x80\x99s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi\xe2\x80\x99s growth has been largely fueled by its innovative and scalable software solutions. Kitopi\xe2\x80\x99s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

What You\'ll Do

• Manage the relationship with partner F&B brands
• Grow the business of brands in the Kitopi portfolio by facilitating and consulting on new launches, marketing, and strategic initiatives
• Be able to manage the brand P&L within Kitopi
• Constantly receive feedback from brands and Kitopi B/C\xe2\x80\x99s and adjust accordingly.
• Generate reports periodically for various brands indicating brand performance concerning revenue, customer feedback, and retention.
• Set a schedule for quality control checks and carry them out. Ensure there\xe2\x80\x99s a smooth flow between our kitchens and delivery aggregators.
• Maximize the business attained by each existing brand by proposing new ideas, marketing schemes, and product development.
• Manage and grow the business with high-profile F & B brands\xe2\x80\x9d and \xe2\x80\x9cMonitor sales performance and operational metrics to ensure sales targets are achieved.\xe2\x80\x9d
• Monitor sales performance and operational metrics to ensure sales targets are achieved
• Nourish individual relationships with client partners
• Develop thorough plans to increase brand awareness, sales, customer acquisition, retention, and ratings Implement data-driven discounts strategy and develop marketing campaign plans both on the food delivery aggregators
• Provide product development and product support to establish proper channels of information and communication
• Manage projects and serve as brand ambassador between kitchen managers, supply chain, chefs, marketing and tech/product to ensure there\'s a smooth flow between our kitchens and delivery aggregators

What Are We Looking For

• A minimum of one to two (1-2) years of experience, ideally with a background in business Development and Sales
• Passion for food and beverage and monitoring market trends
• Great communication and people skills that allow you to develop relationships internally and externally.
• A team player who would work closely with their teammates to achieve the business objectives.
• A young, motivated individual who is passionate about the F&B tech space

Recruitment Process and Timeline

First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.

Benefits

- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself

• You\'ll be involved in customized workshops run by Kitopi Academy
• You\xe2\x80\x99ll have a chance to work in an international, diverse, and inclusive environment
• You\xe2\x80\x99ll be part of one of the most caring communities out there.
• Finding a chance to become a shareowner with our ESOP plan (T&C Applies)
• Free and unlimited access to a nutritionist because we care about you
• No Dress Code! (T&C Applies)
• Extended maternity and parental leave
• The infamous team activities and social events are bursting with fun
• Inclusive Private Health Insurance
• Up to 50% discount from Kitopi brands
• Annual leave as per the company policy

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we\'re all proud to work for.

Along with offices in all the markets we operate in, we also believe in a \xe2\x80\x9cwork from anywhere\xe2\x80\x9d policy - you get to choose the environment you operate in because we believe this will help you deliver work you\xe2\x80\x99re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world\xe2\x80\x99s appetite.
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