• Master\'s degree in business, marketing, or a related field (MBA preferred).
• Minimum of 3-5 years of experience in Operations/Sales/Marketing
• Proven track record of driving revenue growth and achieving targets in the luxury retail sector.
• Strong understanding of e-commerce platforms, digital marketing, and customer analytics.
• Exceptional communication, negotiation, and relationship-building skills.
• Visionary thinker with the ability to translate strategic plans into actionable initiatives.
• A passion for luxury fashion and a deep understanding of the luxury consumer market.
• Highly collaborative, desire to partner closely across strategic marketing and commercial sales teams
• Ability to manage and develop a small team either directly or indirectly
• Experience with direct-to-consumer eCommerce a plus. Have proven experience running a growing, successful, and profitable e-commerce site, selling B2C or B2B
• Proven experience leading and managing both retail/e-commerce and websites, including a solid understanding of site navigation and reporting tools.
• Proven ability to establish online strategic growth plans and sell those recommendations to Senior management

• Leadership: Provide strong and effective leadership to the entire team, fostering a culture of excellence, collaboration, and innovation.
• Strategic Planning: Develop and execute a comprehensive business strategy to achieve revenue and profitability targets while maintaining the company\'s luxury brand image.
• Sales and Revenue Growth: Drive sales growth through effective merchandising, marketing, and customer engagement strategies. Drive and scale the D2C Function which involves handling Online Marketing, Logistics, and Pushing Sales KPI.
• Operations Management: Oversee all operational aspects, including inventory management, order fulfillment, and logistics, to ensure efficient and timely delivery of products. Manage the inventory movement from Europe/USA to GCC/India.
• Order Fulfillment: Oversee order processing, including order entry, picking, packing, and shipping, to ensure accurate and timely delivery of products to customers.
• Inventory Management: Manage inventory levels, manage product coding, monitor stock movement, and coordinate with suppliers to ensure product availability while minimizing overstock and stockouts.
• Customer Support: Collaborate with the customer support team to resolve order-related issues, manage returns and exchanges, and ensure a high level of customer satisfaction.
• Process Optimization: Continuously review and improve e-commerce processes to enhance operational efficiency, reduce errors, and streamline workflows.
• Financial Management: Manage the budget, monitor financial performance, and implement cost-effective strategies to maximize profitability.
• Vendor and Brand Relations: Cultivate and maintain strong relationships with luxury brands, designers, and suppliers to ensure an attractive product assortment and exclusive partnerships.
• Customer Experience: Champion a customer-centric approach, ensuring that every interaction with our brand, website, and customer service exceeds the highest luxury standards.
• Data Analytics: Utilize data--driven insights to make informed decisions, track key driven insights to make informed decisions, track key performance metrics, and refine strategies for growth and customer engagement. Performance metrics, and refine strategies for growth and customer engagement.
• Technology and Innovation: Stay at the forefront of e-commerce technology trends and innovation, driving the adoption of new tools and strategies to enhance the online shopping experience. Proficiency in Mar-Tech and Shopify is a Plus.

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