Assistant Spa Manager
Job Description
Assists in managing spa operations and budgets.
Ensures all employees have the necessary supplies, equipment, and uniforms.
Reviews budgets, operating statements, and payroll progress reports to support financial management.
Manages supply and equipment inventories within budget limits.
Maintains cleanliness and organization of the spa, related areas, and equipment.
Understands the department's impact on overall property financial goals and works to achieve or exceed budgeted targets.
Ensures employees understand expectations, standards, and operational parameters.
Escalates issues to the department manager or Human Resources when necessary.
Sets a positive example for guest relations and service excellence.
Engages with guests to gather feedback on service quality and satisfaction.
Addresses guest issues and complaints promptly and professionally.
Empowers employees to deliver exceptional customer service.
Highlights guest satisfaction in team meetings and encourages continuous improvement.
Strives to enhance overall service performance and guest experience.
Requirements:
Minimum 3-5 years of experience in spa operations, preferably in a hotel environment. Strong understanding of spa budgets, financial reports, and inventory management. Proven leadership skills with the ability to supervise, motivate, and develop staff. Excellent customer service and guest relations skills. Knowledge of spa treatments, wellness services, and operational procedures. Strong organizational skills and attention to detail. Ability to handle guest complaints professionally and effectively. Flexible, proactive, and capable of working in a fast-paced environment. Familiarity with health, safety, and hygiene standards in spa operations. Female candidates are preferred due to operational requirements. Open to both local and international applicants.
Job Types: Full-time, Permanent
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Job Detail
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Job IdJD2124623
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned