Assistant Manager Security & Compliance (hq)
Dubai, United Arab Emirates
Job Description
Transguard Group was established in 2001 and has diversified significantly; we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!
We are currently recruiting for an Assistant Manager-Security & Compliance to join our Transguard Cash team in Dubai.
Scope: Manage and implement security protocols within the Cash Services Department. Role functions include managing staff (security guards) and developing & implementing security policies, protocols, and procedures as per SOPs to ensure a secure and efficient operation. Coverage includes but is not limited to incidents, accidents, internal theft cases, external theft cases, court proceedings, and follow-up with government entities, police, and CID.
Incident Management - Keep close liaison with all concerned stakeholders and keep senior management informed about different assignments/tasks, with a special focus on shortage cases.
Financial
- To conduct investigations and present analysis on the shortages of CMC, ATM, SCDM, and CIT of TG Cash Services to minimize the financial impact
- Ensure optimal use of resources to improve overall Security efficiency, translating into potential financial savings for Transguard
- The quality of work is assessed and evaluated by ensuring staff follow SOPs.
- Adhering to budgets, and process improvement resulting in decreased cost
- Liaise with Police and other law enforcement agencies about reporting/registration of suspicious cases and monitor their progress
- Provisions of the necessary evidence for legal follow-up, provide full extensive detailed reports, and recommend a sustainable future course of action
- Record keeping of different events and incidences for analysis for future reference
- Deployment of Security Guards and its coordination with the vendor/third party
- Communication & coordination with regulatory authorities - Availability 24 hours
- The quality of work is assessed and evaluated by ensuring staff follow SOPs
- To draw up and put in place a schedule of regular observations of all Cash Services operations to ensure SOPS are being followed and recommend SOPs for operational efficacy
- Responsible for implementing security plans, such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management, and/or Investigations
- Planning, installation, and maintenance of security apparatus/access control/assets of the company and preserving all necessary evidence/recordings, etc. Ensuring that all security equipment is in always working condition and arranging for prompt repair/replacement in case of any faults
- Monitoring and evaluation of unit performance on all security issues and programs, recommending corrective action programs as appropriate
- Keep close liaison with Police and other law enforcement agencies regarding reporting/registration of suspicious cases and monitor its progress and provision of necessary evidence for legal follow-up; Report writing and recommend a sustainable future course of action. Record keeping of different events and incidences for analysis for future reference
- Reduce manual work and look for automotive solutions
- Facilitate collaboration between departments to encourage the exchange of ideas, and diverse perspectives, fostering a culture of innovation
Selection Criteria
- Minimum English Language Level 4 (by Transguard Group Standards)
- Minimum 5-7 Years Experience in similar field
- Project/Resource Management
- Body Language Awareness/Drug & Alcohol Awareness
- Cultural Awareness/Customer Complaint Handling
- Customer relationship management
- Effective Negotiation Skills & Conflict Resolution
- Effective Presentation Skills/Technical Reporting Writing
- Environmental Awareness
- Incident & Accident Reporting
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Job Detail
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Job IdJD1841861
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned