Job Description

Job Category: Human Capital
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Objective:

• This position is responsible for high volume recruitment in a fast-paced environment. The position also has to find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media.
• Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Resources functions.

Key Responsibility:
HR Partnering & Operational Execution

• Act as the HR point of contact for assigned functions or brands, supporting line managers on day-to-day HR matters including staffing, employee movements, and workforce planning.
• Assist in the implementation of manpower planning, job changes, transfers, and internal mobility processes.
• Coordinate with the Manager - Human Capital to support performance and behavioral interventions, employee development, and culture-building efforts.
• Ensure smooth delivery of employee lifecycle events including onboarding, confirmation, engagement, and exit, while aligning with organizational values.

Employee Engagement & Relations

• Support the execution of employee engagement activities such as town halls, surveys, wellness initiatives, and recognition programs.
• Conduct basic employee relations activities including informal conflict resolution, issuing disciplinary letters, and coordinating grievance handling in collaboration with the Manager or Senior Manager.
• Facilitate communication between HR and employees to foster transparency, feedback, and trust.

Talent & Capability Support

• Coordinate learning and development nominations, track participation, and evaluate training feedback in alignment with functional needs.
• Support the execution of performance review cycles by sharing guidelines, collating ratings, and following up with line managers and employees.
• Assist in identifying training or coaching needs through manager feedback and support follow-through actions.

HR Operations & Compliance

• Work closely with the HC Operations team to ensure accurate documentation, HRMS updates, and timely transaction processing across the employee lifecycle.
• Conduct checks on contract issuance, policy adherence, and leave records, ensuring compliance with legal and internal guidelines.
• Maintain up-to-date trackers for joiners, leavers, and probation status, and share reports with the Manager - Human Capital.

Data Management & Reporting

• Prepare periodic reports and dashboards for assigned functions including attrition, headcount, employee movements, and performance trends.
• Ensure data accuracy and flag discrepancies to the Manager - Human Capital for further action.
• Support internal and external audit requests by providing necessary HR documentation and evidence.

Collaboration & Support

• Liaise with recruitment, L&D, payroll, and admin teams to ensure smooth HR service delivery for assigned teams or brands.
• Assist the Manager in workforce cost tracking, organizational structure updates, and annual HR planning.
• Participate in special projects or HR process improvement initiatives as assigned by senior HR leadership.

Desired Experience:
The ideal Assistant Manager - Human Capital in a retail company should have 5+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.