Assistant Manager Guest Relations Villas
Dubai, DU, AE, United Arab Emirates
Job Description
Summary
Are you passionate about delivering exceptional service in a luxury hospitality setting? Dubai Creek Resort is seeking a dedicated and detail-oriented
Assistant Manager - Guest Relations Villas
to join our elite team at the newSolenna Villas
. This is your opportunity to be part of a world-renowned brand that values elegance, warmth, and personalized guest experiences.Job Summary
As an
Assistant Manager - Guest Relations Villas
at Dubai Creek Resort, you will assistRooms Manager - Villas
. This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily villa operations, manage staff, and uphold Hyatt's high service standards.Key Responsibilities:
Supervise and lead Host/Hostess, Concierge, and bell services Ensure seamless check-in/check-out processes and handle guest requests efficiently Train and mentor, your Team to provide exceptional customer service Coordinate with housekeeping, reservations, front office and other Hotel and Club departments to optimize guest experience Monitor Villa inventory, occupancy levels, and revenue management strategies Handle billing, payments, and financial transactions accurately Maintain compliance with Hyatt policies, brand standards, and safety procedures Resolve guest concerns promptly and professionally
Qualifications
Requirements:
Previous experience as a
Team Leader, Supervisor/ Assistant Manager
Front Office
or similar roles in the hospitality industry. Strong leadership, communication, and problem-solving skills Proficiency in hotel management software (e.g., Opera, PMS, or similar systems) Ability to work flexible hours, including weekends and holidays * A degree in Hospitality Management or a related field is preferred
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2104768
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned