Job Description

Assistant Manager, Employee Residences (Housekeeping)
(16671)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world's leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.
About The Role
Main expectation of the role is to assist the Director and Manager of Employee Residences in managing and operating the housing department - managing room allocations, ensuring all rooms and facilities are kept in good condition, dealing with staff requests, working towards providing all colleagues with as good Quality of Life as possible, while ensuring that we are the Employer of Choice.
Key duties and responsibilities:

• to assist in administering and managing various services at the Employee Residence department including room inspection, maintenance, room allocation, meals, internet, parking and more
• to deal with team members and resolve all problems relating to housing issues and to assist with colleagues' personal problems
• to liaise with the various in-house and outsourced companies in relation to the following: housekeeping, linen and laundry, security, transportation, pest control, catering and more

About you
We are looking for candidates with at least 2 years experience in a similar capacity, ideally within the staff housing complex or housekeeping department. Background working in high volume operations with diverse workforce is necessary, as well as easiness in overseeing large daily operations across several locations. To succeed in this role, you need be decisive and mature, you should demonstrate empathy in dealing with personal issues of the colleagues but avoid becoming emotionally involved to ensure high level of fair judgement and justice. You will also showcase a colleague centric approach and actively drive engagement and wellbeing initiatives.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.