Assistant Manager
Dubai, United Arab Emirates
Job Description
We are looking for an Assistant Manager- Service Quality & Standards for one of our leading clients
- Min 7-10 years experience
JOB DESCRIPTION & NEEDED BACKGROUND
- Dealer monthly business performance monitor – service intake and parts sales revenue
- Develop customer retention strategy – identifies potential opportunities to increase the revenue and development of the new system by tapping the potential opportunities.
- Monitor the customer satisfaction index process, agree on corrective actions to address areas of improvement
- Dealer standardization – identifies areas of improvement in facility, organization, skill, SOP and operation of dealer service centers.
- Execution marketing plan and program – short term and long term
- Benchmark survey by conducting regular survey of the market and competitor’s workshop, study and develop best industry practices.
- Analysis of market UIO
- Digital service marketing – execution digital marketing activities in dealers
- Good analytical planning and presentation skill
KEY SKILLS & ABILITIES :
- Dealer performance and revenue monitor
- Dealer communication
- Customer retention strategy
- Customer satisfaction index
- Dealer service center operations
- Branch development and ROI
- Interpersonal and negotiation skill
COMPUTER SKILLS:
- Good knowledge of DMS/CRM, Data Analysis
- MS office
Min Experience:
7 Years
Salary :
AED 14000
Temp/Perm::
Permanent
Location :
Dubai
Posted Date:
August 9, 2022
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD1417527
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned