• Oversees the Heartists Accommodation operations, ensuring that the standards and procedures are fully known and followed.
• To ensure that all the public areas are inspected as per standards.
• To ensure that the landscaping and public areas are always maintained as per the required standards.
• To ensure the up keeping of all the public areas in the Accommodation areas, including the entrance.
• To ensure appropriate stock level for the smooth running of the Heartists Accommodation and to approve requisitions accordingly.
• To ensure that the inventories of linen and other applicable items are done and recorded as scheduled.
• To supervise the Pest Control service as per established areas and schedules.
• Random inspection of Heartists Accommodation in the presence of a Security personnel.
• To be involved in sustainable development and to apply energy and waste management.
• To supervise cost control and to suggest saving programs.
• To supervise and control Lost and Found and maintain records.
• To be aware of all third party visiting the accommodation.
• To ensure a close co-ordination with the security in charge.
• To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
• To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
• To ensure the strict control of keys.
• To implement and follow up daily check lists.

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