Job Description

About Jumeirah & The Hotel : Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait's Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children's play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom. About the Job: An exciting opportunity has arisen for an Assistant Housekeeping Manager to join our Housekeeping department at Jumeirah Messilah Beach Hotel & Spa Kuwait. Your main duties will include: Ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with outmost efficiency and courtesy as per the Standard Operating Procedures. Liaise with the Guest Services/Front Office on anticipated guest check-ins check-outs, room assignment and rooming list, etc... Ensure that all Suites and VIP arrival rooms are checked prior to the arrival of guests for 100% readiness. Ensure that all safety rules, emergency procedures and fire prevention regulation are strictly enforced by all Housekeeping Colleagues. Conduct regular Housekeeping meetings to keep the team informed of policies and procedures, special events, further improvement plans and guest comments. Propose ideas and suggest improvements where felt necessary. Prepare monthly training plan with coordination of the Executive Housekeeper. Conducts performance appraisals. Perform any other duties that Management may reasonably require. About You: In order to be considered for this role, you will possess a Bachelor's degree or equivalent in Hospitality Management, and have at least two years' experience as an Assistant Manager, or similar role, in a large 5 star hotel. In addition, you should be able to demonstrate strong leadership skills with a focus on talent management and succession planning, and demonstrable achievements in improving customer satisfaction and profitability. You should have experience of working with and managing multicultural teams, have strong commercial acumen, a good command of English language (spoken and written) and proficiency in Microsoft Office applications. About the Benefits: This position offers a highly competitive salary and package which includes housing, yearly flight ticket allowance equivalent to return ticket to home country, incentive plans, life and accident insurance, laundry, meals and transportation.