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We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at Swissotel Corniche Park Towers, Qatar. In this role, you will work collaboratively with the Executive Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.
Assist in managing daily housekeeping operations, including staff scheduling and task allocation
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards
Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
Oversee inventory management of cleaning supplies and linens
Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
Implement and maintain health and safety protocols in line with local regulations and company policies
Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction
Handle guest complaints and feedback professionally and efficiently
Participate in budget planning and cost control measures for the housekeeping department
Support the Executive Housekeeper in administrative tasks and reporting
Qualifications
Proven experience in housekeeping management, preferably in a luxury hotel or resort setting
Strong organizational and leadership skills with the ability to manage and motivate a diverse team
Excellent communication skills in English, both verbal and written
Proficiency in hospitality management software and MS Office suite
In-depth knowledge of housekeeping operations, cleaning techniques, and quality standards
Understanding of inventory management and cost control principles
Familiarity with health and safety regulations in the hospitality industry
Strong problem-solving skills and ability to make decisions under pressure
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Ability to work flexible hours, including weekends and holidays
Multilingual abilities
Additional Information
Your team and working environment:
Life is a journey. Live It well.
Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.
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