Assistant General Manager

Dubai, United Arab Emirates

Job Description

Job description:
  • Manage daily operations, including overseeing shipments, tracking deliveries, and resolving any issues that may arise.
  • Ensure customer satisfaction by providing timely and accurate information and addressing any concerns or complaints.
  • Collaborate with other departments, including sales, finance, and operations, to ensure a seamless customer experience.
  • Analyze data to identify trends, improve processes, and increase efficiency.
  • Manage and train staff to ensure that they meet performance expectations and deliver exceptional customer service.
  • Build and maintain strong relationships with existing clients and stakeholders.
  • Collaborate with the sales team to identify and pursue new business opportunities.
  • Prepare and present reports to senior management on a regular basis.
  • Maintain and grow clients with a passion for excellent client service by successfully targeting and securing new business.
  • Handle communication with various overseas agents regarding bookings and the negotiation of handling fees and other origin costs.
  • Develops standard operating procedures for various accounts.
  • Analyses sales statistics to help plans and sales activity.
  • Lead in solving any problems that occur with shipments, and make sure that all parties who need to be kept updated receive timely updates.
  • Liaise between truckers, customers, and delivery locations for final delivery of shipments.
  • Maximize operational efficiency and minimize end-to-end delivery cost.
  • Identify and capitalize on financial opportunities that drive savings through gross margin initiatives.
  • Champion efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility.
  • Manage and prepare supplier contracts. Negotiate and draft proposals/agreements to ensure market competitiveness.



About MBR Recruitment:

MBR Recruitment is a specialist organization providing search and selection-based recruitment services in the Middle East. Our reputation is built on a scientific approach to hiring by bringing objectivity, meaningful process and fairness, into both key aspects of recruitment \xe2\x80\x93 \xe2\x80\x98Candidate Evaluation\xe2\x80\x99 and \xe2\x80\x98Company Evaluation\xe2\x80\x99. After 27 years of successfully placing candidates at all levels in the Advertising & Marketing industry, we at MBR Headhunters, are proud to announce that we will now be offering our services for the Shipping & Logistics industry in the region. Our team of dedicated consultants have extensive experience within this unique discipline and are completely geared to deliver on our clients\xe2\x80\x99 human resource requirements. We recognize Shipping & Logistics as one of the most integral economies of the region and we are ready to partner with our clients in order to fulfill their personnel objectives. Get in touch with our team if you are looking to hire or planning your next career move.

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Job Detail

  • Job Id
    JD1625487
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned