Job Description

Company Description
NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
Guests are just a short journey from all Dubai's top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel's lively sports bar, set to be one of the new 'go to' spots in Dubai.

We are seeking a detail-oriented and efficient Assistant Executive Housekeeper to join our luxury hotel in Dubai, United Arab Emirates. In this role, you will work closely with the Executive Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.

• Support the Executive Housekeeper in overseeing daily housekeeping operations
• Coordinate, schedule, and supervise the housekeeping team to ensure optimal performance
• Conduct regular inspections to maintain cleanliness standards and identify areas for improvement
• Manage inventory of cleaning supplies and equipment, ensuring cost-effective utilization
• Provide on-the-job training and mentorship to housekeeping staff
• Facilitate effective communication between guests, housekeeping team, and other hotel departments
• Implement and maintain HACCP standards in housekeeping practices
• Assist in developing and implementing innovative housekeeping procedures to enhance efficiency
• Ensure compliance with hotel policies, safety regulations, and UAE labor laws
• Collaborate with other departments to deliver exceptional guest experiences
• Handle guest complaints and special requests promptly and professionally
• Participate in budget planning and cost control measures for the housekeeping department

Qualifications

• Minimum of 5 years of supervisory experience in luxury hotel housekeeping
• Proven leadership and team management skills
• Excellent knowledge of HACCP standards and their application in housekeeping
• Fluency in English; additional languages are a plus
• Strong attention to detail and ability to maintain high cleanliness standards
• Exceptional communication and interpersonal skills
• Proficiency in hotel management software and MS Office suite
• In-depth knowledge of hospitality industry standards and best practices
• Familiarity with UAE labor laws and regulations related to the hospitality industry
• Ability to work flexible hours, including weekends and holidays
• Strong problem-solving skills with ability to make quick decisions

Skills Required