Job Description

Company Description
Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel's brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

We are seeking an enthusiastic and detail-oriented Assistant Banquet Manager to join our dynamic team in Dubai, United Arab Emirates. As a key member of our banquet operations, you will play a crucial role in ensuring the seamless execution of events and maintaining the highest standards of service excellence.

• Assist the Banquet Manager in overseeing daily banquet operations and event execution
• Collaborate with various departments to coordinate and deliver exceptional guest experiences
• Manage and motivate the banquet team, fostering a positive and productive work environment
• Ensure timely and precise setup of banquet spaces according to event specifications
• Monitor and maintain quality standards for food, beverage, and service delivery
• Assist in creating and implementing innovative banquet concepts and service ideas
• Conduct regular staff training sessions to enhance skills and maintain service standards
• Manage inventory, control costs, and optimize resource allocation for banquet operations
• Address guest concerns promptly and professionally, ensuring high levels of customer satisfaction
• Assist in scheduling and staffing to meet operational needs and budget requirements
• Ensure compliance with health, safety, and hygiene regulations in all banquet areas
• Participate in pre- and post-event briefings, providing valuable insights for continuous improvement
• Collaborate with the sales team to understand client needs and customize event offerings

Qualifications

• Bachelor's degree in Hospitality Management, Restaurant Management, or a related field
• Minimum of 3 years of experience in food and beverage management, preferably in a luxury hotel setting
• Proven track record of leadership and team management in a banquet or events environment
• Strong problem-solving skills with the ability to make quick, effective decisions
• Excellent organizational and multitasking abilities, with a keen eye for detail
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and banquet management software
• Outstanding verbal and written communication skills
• Fluency in English; knowledge of Arabic is highly advantageous
• In-depth understanding of banquet operations, event planning, and catering services
• Thorough knowledge of food safety standards and hygiene regulations
• Experience with inventory management and cost control in a banquet setting
• Ability to work flexible hours, including evenings, weekends, and holidays
• Customer-focused mindset with a passion for delivering exceptional guest experiences
• Adaptability to work in a fast-paced, dynamic environment
• Strong analytical skills for evaluating and improving banquet operations

Additional Information

• Minimum 1 year of experience in the same or similar role
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus

Skills Required