Area Sales Manager

United Arab Emirates, United Arab Emirates

Job Description

United Arab Emirates
Contract
Industry: Banking
Salary Range: AED 5000
Our client is a Banking company. They are now looking for a Contact Centre Agent to join them.
Roles & Responsibilities

  • Customer Support & Query Resolution - Handle inbound and outbound calls, emails, and chats to assist customers with inquiries, complaints, or technical issues.
  • Problem-Solving & Escalation - Troubleshoot customer concerns and escalate complex issues to the appropriate department for resolution.
  • Data Entry & Documentation - Accurately record customer interactions, complaints, and resolutions in the CRM system for future reference.
  • Adherence to Policies & Quality Standards - Follow company guidelines, compliance rules, and service quality metrics such as call handling time and customer satisfaction.
  • Upselling & Cross-Selling (if applicable) - Promote relevant products or services during customer interactions to enhance revenue opportunities
Preference
  • Arabic Speakers
  • Immediate Joiners
  • Visit Visa Holders
Qualifications:
  • A high school diploma or bachelor's degree (preferred) in any field.
  • Strong verbal and written communication skills in English (and additional languages if required).
  • Familiarity with CRM systems, basic computer skills, and the ability to navigate multiple software applications
Benefits:
  • Visa
  • Insurance
Related jobs
Our Offices
Dubai HQ
2403, Nassima Tower, Sheikh Zayed Road, Dubai,
UAE, P.O. Box: 117495
For Employee Verification please email to
Email your CV
Riyadh
Top Talent Consulting Ltd., Building 1, Office No. 4, 1st Floor Salahuddin Al Ayoubi Street, King Abdulaziz Dist. Riyadh, Saudi Arabia, P.O. Box: 11452
Al Khobar
Al Rashid Towers, Dhahran Road, 2nd Floor, Al Khobar, Saudi Arabia, P.O. Box:34448
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Job Detail

  • Job Id
    JD1946505
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    5000 per month
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned