RESPONSIBILITIES: Work Closely with the management to achieve Business Goals and objectives Manage the day to day operation of outlets and report to management Hands on outlets setup in terms of pre-opening tasks Oversee and implement training plans of staff across all outlets Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation. Assist in recruiting the right members for every brand Ensure all outlets run smoothly and complies with safety regulations Familiar with suppliers in UAE market and overseas Plan and implement environmentally sustainable work practices Provide advice and guidance on issues relating to training as required Check on outlets in a regular basis to make sure they are perfectly operating Managing project progress and adapt work as required. Conducting outlets review and creating detailed reports for management Optimizing and improving processes and the overall approach where necessary Promote and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the management. Investigate team member accidents, carry out initial enquiry to determine root cause in the interest of maintaining a safe work environment. Create and keep a healthy and comfortable working environment for staff at outlet level Monitor and ensure quarterly maintenance is conducted across all outlets Manage stock control and inventory levels and report to management Monitoring project performance and report management Stay up to date with market trends and bring new ideas to implement Communicate with the marketing department and oversee campaigns execution Establish events calendar and prepare all outlets to launch specific promotions according to the occasion Prepare yearly and budget forecasts for outlets Ensure all outlets look presentable as per brand guidelines Maintain records of revenue across outlets and implement activations to increase revenue Carry out pre-opening tasks across new upcoming projects Establish and enforce sales targets given by management across outlets Daily and weekly meet-up with outlet managers to ensure company policies and standards are implemented Monitor online reviews and ratings for all brands and ensure they are up to standards Implement necessary SOP\xe2\x80\x99s across outlets to ensure standardization and smooth operation Maintain levels of excellent customer service across all outlets and handle customer complaints personally Oversee any catering, VIP event, or pop up for any outlet Keep operational cost across outlets on budget and suggest methods to save cost Monitor and implement customer satisfaction activities across all outlets Submit service reports and customer retention reports to management REQUIREMENTS: Bachelor in Hospitality and Certification Minimum of 3-5 years in Food & Beverage Manager role or similar role Previous experience in managing several outlets Previous knowledge in various computer software such as word, excel, PowerPoint, and POS systems Experience in Outlet Pre-Opening and setup Previous experience in licensed outlets Good Organizational, Leadership, decision making , problem solving and Interpersonal skills Be able to prioritize workload Well-organized and detail-oriented and able to multi-task Must have excellent verbal and written English skills. Ability to spot and resolve problems efficiently Capable of delegating multiple tasks Job Type: Full-time Salary: AED1.00 - AED2.00 per month Ability to commute/relocate:

• Fujairah: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current salary?
• what is your expected salary?
• what is your notice period ?

Experience:

• Area Manager: 5 years (Required)