Job Description

The ideal candidate will possess the following skills and abilities:

· SysOps or DevOps experience (infrastructure and development).

· 1-2 years of experience with PowerShell.

· Understanding of principles related to cloud security.

· Experience working in a dynamic, client-focused environment.

· Advanced knowledge of Office 365; Active Directory (AD, DNS, DHCP); Desktop tools (SCCM, MDM, Intune, etc.); Networking (LAN, WAN, Wifi).

· Cloud infrastructure (Azure, AWS or Google).

· Assets: Jenkins; Git; Docker; Terraform; ServiceNow ticketing.

· Education: BAC / DEC / AEC / DEP in computer science or equivalent experience.

As a Systems Administrator, roles and responsibilities include:

· Support PaaS, SaaS, IaaS, CaaS, and FaaS Cloud environments.

· Provide technical support to users for Cloud components such as AWS, Azure, Google and ServiceNow.

· Provide support for telephony systems, multifunction devices or other operating systems (Device, SCCM, MDM, Intune, etc.).

· Follow response and escalation procedures with accuracy and speed.

· Manage client requests in a ticketing system to ensure SLAs are met.

· Participate and conduct operational reviews with various clients.

· Participate in internal projects to improve the quality of the Service Center.

Profil

- Seniority : Min 10 years of experience

- Diploma : Master

- Interested in Freelancing work ( 2 days of Teleworking per week )

- English and French : Fluent

Informations contractuelles

Full time / Freelance / Remote

Duration : 6 months -1 years