Job Description

Position Overview:

We are seeking a dynamic and personable

Arabic-speaking Front Desk & Patient Relations Specialist

to join our team. The ideal candidate will play a pivotal role in creating a positive first impression for our patients, managing front desk operations, and contributing to sales efforts within the clinic. Experience in dermatology and aesthetics is a strong advantage.

Key Responsibilities:

Patient Reception:

Greet patients warmly upon arrival and ensure a welcoming environment. Manage patient check-ins and check-outs efficiently. Schedule appointments and coordinate follow-ups with precision.

Patient Relations:

Serve as the first point of contact for patient inquiries, providing clear and accurate information about services and treatments. Build strong relationships with patients to ensure satisfaction and loyalty.

Sales Support:

Promote clinic services, treatments, and products to patients. Identify patient needs and recommend appropriate treatments and packages. Support the clinic's revenue goals by upselling and cross-selling services.

Administrative Duties:

Handle phone calls, emails, and other forms of communication professionally. Maintain accurate patient records and ensure data confidentiality. Process payments and issue receipts accurately.

Qualifications:

Language Skills:

Fluent in Arabic and English (spoken and written).

Experience:

Previous experience in a front desk, patient relations, or sales role, preferably in a dermatology or aesthetics clinic. Knowledge of skincare treatments, aesthetic procedures, and related products is highly advantageous.

Technical Skills:

Proficiency in using scheduling software, CRM systems, and Microsoft Office Suite. Familiarity with medical or clinic management software is a plus.

Interpersonal Skills:

Strong communication and interpersonal skills. Professional appearance and demeanor. Ability to handle sensitive situations with discretion and empathy.

Sales Ability:

Proven experience or aptitude in promoting services and closing sales. Only candidates with healthcare experience will be preferred

Why Join Us?

Opportunity to work in a prestigious dermatology and aesthetics clinic. Competitive salary and performance-based incentives. Professional development and training opportunities. A supportive and collaborative team environment.
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Job Types: Full-time, Permanent

Ability to commute/relocate:

Sharjah: Reliably commute or planning to relocate before starting work (Preferred)
Location:

Sharjah (Required)
Application Deadline: 15/09/2025