Job Description

Join Us at Miral Experiences

At

Miral Experiences

, we donaEUR(TM)t just create jobs aEUR" we create

extraordinary moments

. As part of the visionary

Miral Group

, we bring to life some of the worldaEUR(TM)s most iconic attractions, including

Ferrari World Abu Dhabi

,

Warner Bros. World Abu Dhabi

,

Yas Waterworld

, and

SeaWorld Yas Island

.


We are passionate about delivering

unforgettable guest experiences

and shaping the future of leisure and entertainment in the UAE. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.


If you're looking to be part of something bigger aEUR" where your work directly contributes to

memorable experiences for millions

aEUR" then

Miral Experiences is the place for you

.

Your Mission

Ensure the

smooth and continuous availability

of our

IBM Maximo

and

Kronos

applications. YouaEUR(TM)ll be the first line of support for users, manage vendor relationships, and keep our systems running efficientlyaEUR"supporting daily operations across our hospitality and entertainment experiences.


This is a hands-on role where you'll work closely with users, vendors, and internal teams to deliver reliable, scalable, and user-friendly solutions.

What YouaEUR(TM)ll Be Doing

aEUR?First-level support for Maximo & Kronos users as(TM)i? Configure and customize applications based on business needs
Lead testing and UAT sessions
Design dashboards, KPIs, workflows, and reports (IBM BIRT)
Manage user accounts and security roles
Support integrations with Oracle Fusion, MSAD, and other tools
Deploy and monitor Maximo Application Suite (MAS) using OpenShift
i? Administer WebSphere, JBoss, and containerized environments
Conduct training sessions and documentation for users

What YouaEUR(TM)ll Bring

Must-Haves:

BacheloraEUR(TM)s degree in Computer Science, IT, or related field IBM MAS Certified Professional 8+ years working with Maximo (functional or techno-functional) 3+ years in application management

Nice-to-Haves:

Experience with Kronos or similar payroll systems Background in the

hospitality or entertainment industry

Oracle/SQL database administration Familiarity with cloud, networking, and IT infrastructure

Skills That Set You Apart

Strong understanding of asset management Excellent troubleshooting and customer service skills Project management and change management capabilities Ability to train and support users effectively Experience with ITSM best practices and data analysis

Ready to Make an Impact?

If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued aEUR" weaEUR(TM)d love to hear from you.

Apply now

and take the next step in your career with

Miral Experiences

aEUR" where your work helps shape unforgettable moments every day.