Applications Engineer

Location: EMEA, United Arab Emirates, Dubai

Ref: JOHNCRANEEMEA02052

Division: John Crane

Job Function: Engineering



The Applications Engineer works within the Regional Engineering team, reporting to the Engineering Manager MEA. Guided by Senior Engineers where appropriate, they take responsibility for day-to-day technical support to the region. This includes product selection and specification, troubleshooting, failure diagnosis and will involve working directly with internal and external suppliers and customers.

Duties & Responsibilities

• Reviewing & processing Application Requests
• Following standard techniques and procedures, selection / application of standard or special products to meet customers\' needs, including seals, fluid control products, couplings and filters.
• Generation of engineering proposals / specifications for standard or special products, including determining cost-effective materials for production
• Seal calculations (including leakage calculations, heat generation, balance temp, flow rates etc.)
• Fluid control calculations as required
• Couplings calculations as required
• Other engineering calculations as required
• Produce complete and informative Drawing Office requests and provide applications guidance to CAD Engineers to complete layout (GA) and detail drawings
• Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer\'s site to resolve satisfactorily
• Detailed failure analysis activities, including investigation / reporting / resolution
• Approve / reject purchase or manufacture of fabricated parts not to drawing specification
• Detailed technical presentations to customers in order to support sales
• Deliver basic technical training externally to customers as required
• Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives
• Raise / process / approve Engineering Change Notice (ECN) requests
• Provide day-to-day technical support to Regional Sales and Service and the Projects team.
• Visit customer sites for technical measurement, seal installation and commissioning.
• Work closely with sales team and report any retrofit or upgrade opportunity
• Work in line with John Crane standards, procedures and policies

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

EDUCATION & EXPERIENCE:

Education/Training: University degree in Mechanical Engineering or similar field.

Experience: 2+ years of professional experience in engineering, working in refinery rotating equipment/maintenance.

Knowledge/Skills: Engineering knowledge in a proactive multinational and multicultural environment.

Knowledge of CAD.

A strong technical knowledge of John Crane product portfolio.

Languages: English mandatory. Speaking in Arabic/French/Russian is an advantage.

KEY COMPETENCIES:

• Ability to carry out failure analysis
• Fair knowledge and use of measuring instrument
• Persistent and efficient, self-starter with good sense of initiative
• Good administration and organizational skills
• Results-oriented
• Team player; service oriented
• Accountable, Responsible
• Persuasive
• Personal drive and Integrity

WORK ENVIRONMENT:

Work environment is typically considered an office/field environment during normal or extended business hours.

About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers\' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s\' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About John Crane

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

Smiths Group