Job Description

Location: Dubai - Regional Office (UAE).
Nord Anglia Education is looking to recruit an Application Service Manager to join Nord Anglia Education, in the Regional IT team based in our Dubai - Regional Office (UAE).
We are looking for someone to play a key role in supporting our regional schools and central team across the Middle East, ensuring excellence across our enterprise applications and digital systems.
The role:
We seek an individual to join as an Application Service Manager, where your focus will be:

• Supporting the service management of enterprise applications and ensuring service SLAs are met.
• Driving data quality improvement, accuracy, and integration across regional systems.
• Assisting schools in the selection of non-educational solutions such as door access, CCTV, and point-of-sale systems, ensuring they meet cybersecurity and infrastructure standards.
• Coordinating integrations for newly acquired schools, managing timelines, dependencies, and budgets.
• Collaborating with global and regional teams to enhance standardisation and efficiency in service delivery.

The successful candidate will possess:

• Proven experience as an IT Project Manager or in a similar applications/service management role.
• Strong understanding of ITIL principles, service delivery, and enterprise application systems.
• Experience managing multiple projects and stakeholders across multiple locations.
• Excellent communication, analytical, and problem-solving skills.
• A proactive and adaptable approach, with the confidence to drive improvement and change.

Please see full job description here.

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About us
Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.
Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and The Juilliard School mean we're at the forefront of educational thinking, while creating life-changing experiences for students.
By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world's leading premium schools group, you will be joining an active network of like-minded people across the world.
To apply
Online applications need to be submitted directly through the Nord Anglia Education careers page and should include a CV.
At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.
We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.
Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools, and we expect every employee to share this commitment.

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