Application Engineer
Dubai, United Arab Emirates
Job Description
:
Emerson Automation Solutions, Isolation Valves is looking for an Application Engineer position to support Isolation Valve product opportunities in MEA
Emerson has an extensive isolation valve portfolio comprised of Cryogenic & severe service Ball Valves, Triple Offset Butterfly valves, Knife Gate Valves, High Performance & Resilient seated butterfly valves, Ball valves for process industries.
The position shall be based in Dubai, UAE.
Primary purpose of the job is to be a focal support resource for our customers, partners, and outside sales team for their Isolation Valve enquiries. They will be responsible for working collaboratively with the outside sales team as a technical advisor and product expert. They must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction.
Your role responsibilities will include, but not be limited to, the following:
Emerson Automation Solutions, Isolation Valves is looking for an Application Engineer position to support Isolation Valve product opportunities in MEA
Emerson has an extensive isolation valve portfolio comprised of Cryogenic & severe service Ball Valves, Triple Offset Butterfly valves, Knife Gate Valves, High Performance & Resilient seated butterfly valves, Ball valves for process industries.
The position shall be based in Dubai, UAE.
Primary purpose of the job is to be a focal support resource for our customers, partners, and outside sales team for their Isolation Valve enquiries. They will be responsible for working collaboratively with the outside sales team as a technical advisor and product expert. They must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction.
Your role responsibilities will include, but not be limited to, the following:
- Qualify customer requests for quotation to ensure that a quote will meet the customers\' application and operational needs.
- Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution
- Convert the MRO replacement enquiries to Solution Selling opportunities by understanding customer pains and proposing value added solutions.
- Maintain CRM data integrity for quote records and win/loss analysis.
- Work closely with factories & BDMs to maximize local quote capability and improve quote accuracy.
- Prepare quote in Oracle CPQ system and update CRM
- Work with order management team to provide a clean hand over of orders with supporting documents and attend kick off meetings if required.
- Achieve the KPIs set for the function like service levels (RDSL/PDSL) of quote response time & Hit Ratio.
- Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices
- Fulfill any other reasonable duties as required.
- Degree in Mechanical / Instrumentation / Chemical Engineering with 3-4 years of experience in valve industry as application engineer
- Experience with valves, pumps, actuation, electro-mechanical equipment
- Working experience with major OEMs
- English, Arabic will be advantage
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Job Detail
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Job IdJD1540536
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned