Application Analyst
Sharjah, United Arab Emirates
Job Description
Date: 5 Oct 2023 Location: Sharjah, AE Company: University Hospital Sharjah
Position Summary
- Provide first line of support and troubleshooting for issues related to application.
- Provide applications support and guidance to users.
- Participate in the implementation of information system/s.
Test any configuration, customization or update of hospital information systems. - Conduct customer-oriented training workshops.
- Test applications and applications\' updates and releases before general release to end users.
- Maintain current and complete documentation for applications.
- Ensure customer satisfaction through effective written and oral communications.
Summary of Main Duties
- Administer, troubleshoot and update information systems/applications.
- Provide on-demand online training material to enhance user\xe2\x80\x99s utilization of IT systems.
- Stay up to date with technological trends related to hospital IT environment.
- Provide services in a customer-friendly approach.
- Participate actively in the quality improvement program of the department/unit.
Responsibilities
- Train end users on related software applications.
- Research, identify, and utilize new related applications.
- Participate in system analysis efforts and requirement gathering.
- Stay up to date with technological trends related to hospital IT environment and recent development technology.
Position Requirements/Qualifications
- Bachelor degree/Diploma in computer science or related field.
- A minimum of 2 years of experience in supporting hospitals information systems.
- Demonstrated understanding and experience with the implementation and management of hospital information systems.
- Understanding of hospital business processes, issues and practices.
- Understanding of information systems.
- Ability to articulate facts and ideas clearly and concisely.
- Intersystem - Trakcare experience is must.
Position criteria Other Skills/Abilities
- Preferably has a solid understanding of hospital business processes, issues and practices.
- Preferably has knowledge in one or more of the following applications: supply chain, finance, human resources and payroll, electronic patient record, patient administration system, outpatient /inpatient management, radiology information system, laboratory information system, pharmacy management, and/or patient billing.
- At least 1 year experience in script writing.
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Job Detail
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Job IdJD1590833
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned