Job Description

We are looking for a proactive and detail-oriented

AMC Coordinator

to oversee and manage Annual Maintenance Contract operations. This role involves close coordination with clients, technicians, and management to ensure smooth execution of both scheduled and urgent maintenance activities. The ideal candidate will be highly organized, communicative, and adaptable to dynamic operational requirements.

Key Responsibilities:

Plan, schedule, and coordinate AMC services to ensure timely and efficient delivery. Act as the primary point of contact for clients, handling service requests, inquiries, and follow-ups. Assign tasks to technicians, track progress, and resolve day-to-day operational issues. Maintain accurate records of contracts, service reports, and schedules. Provide regular updates to management on contract performance, client feedback, and challenges. Manage urgent service calls and adjust schedules when required. Ensure all activities comply with company quality standards and safety procedures.

Requirements:

Previous experience in coordination, customer service, or a related role, preferably within maintenance or technical services. Strong communication skills in

English and Hindi

(knowledge of additional languages is an advantage). Ability to handle multiple priorities and work under tight deadlines. Proficiency in MS Office (Word, Excel, Outlook). Flexibility to work varied hours based on client and operational requirements. Strong problem-solving skills with a client-focused approach.
Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,500.00 per month

Application Question(s):

What is your Visa status? Can you join immediately? Ready for flexible working hours?
Language:

* Hindi (Preferred)