Job Description

Key ResponsibilitiesAir Freight Operations (Core)

Handle end-to-end

air import / export / transshipment

operations Coordinate with

airlines, GSAs, ground handlers, warehouses, and overseas agents

Ensure

on-time booking, uplift, delivery, and POD closure

Manage exceptions: rollovers, delays, documentation issues, offloads, and reworks
DG (Dangerous Goods) Handling

Process DG shipments in line with

IATA DGR

requirements Verify

DGD, MSDS, UN classification, packing, labeling, and airline acceptance

Coordinate with DG-approved airlines/handlers and ensure compliant storage/handling
Transshipment + Free Zone Expertise (Dubai)

Execute shipments via

JAFZA / DAFZA / DWC / bonded movements

as applicable Manage

customs transfer / re-export / transit formalities

(as per UAE processes) Plan and control cargo flow to minimize

dwell time, penalties, and storage charges

Sea-Air / Air-Sea (Multimodal)

Manage handovers between

port-airport

(and vice versa) with bonded trucking Coordinate with ocean ops / transport teams for seamless transshipment Ensure correct documentation and milestones across both legs
Customer & Key Account Coordination (KAM Support)

Act as the operational SPOC for assigned customers (post-booking to delivery) Provide proactive

shipment updates

, manage escalations, and drive service recovery Support sales/pricing with

SOP compliance, operational inputs, and RFQ readiness

Systems, Costing & Compliance

Update jobs accurately in

ERP/Cargo system

and maintain complete documentation Coordinate with finance for

job costing, invoicing triggers, and closing

Maintain compliance with internal SOPs and customer-specific requirements
Mandatory Requirements

Minimum 2 years Dubai experience

in air freight operations (hands-on)

Minimum 2 years air cargo experience

in a freight forwarding company

Valid IATA DG certification/license

(Cat 6 preferred or equivalent) Proven experience in

transshipment operations

, preferably via

Dubai Free Zones

Working knowledge of

MAWB/HAWB, manifests, airline procedures, and export/import documentation

Strong coordination skills, follow-up discipline, and ability to work under pressure
Preferred / Advantage

Experience in

AOG, ship spares, oil & gas, pharma, time-critical cargo

Exposure to

bonded transfers/re-export processes

and multimodal handovers Familiarity with major Dubai airports/handlers and airline operational workflows
What We Offer

Competitive salary (based on experience) Fast-paced operations environment with learning and growth Exposure to DG, transshipment, and multimodal specialist movements
Job Type: Full-time

Pay: AED5,000.00 - AED12,000.00 per month

Education:

Bachelor's (Required)
Experience:

Dubai: 2 years (Required) Freight Forwarding: 2 years (Required) Dubai Logistics Industry: 2 years (Required)
License/Certification:

DG License (Preferred)
Location:

* Dubai (Required)