The Role

ACSME Gas & Process Aftermarket is responsible for providing support to all our customers in the MENA Region and Africa.

We currently have an opening for an Aftermarket Sales Consultant. In this exciting and challenging role you will be part of a dynamic team dedicated to providing word class customer service. Primary responsibility will be to engage our customers in a professional and prompt manner in order to meet their requirements for Aftermarket Products and Services. You will be the primary interface between the customer and our three product companies in order to ensure the prompt processing of customer inquiries.

Responsibilities:

Regularly interface with customer to identify needs and requirements

Liaise with the relevant product company to prepare customer proposals

Follow up on customer proposals through closing

Follow up with customers regarding payment issues and coordinate resolution as required

Aggressively work to reduce customer past dues

Maintain CRM data in relation to machine population and all activities

Continual assessment of customer base and market analysis

Track monthly shipments and ensure all requisite shipping information/documentation is provided in a proactive manner

Strive to ensure customer satisfaction

Provide feedback to the product companies regarding potential new products and services

Cooperate as required where local agents are utilized

Take all actions required to ensure divisional target (financial/efficiency) are met or exceeded

Generate monthly reports as required

Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

Take whatever action is appropriate and required to get the job done in a timely manner and to establish and maintain communications with all people/employees considered necessary

Always project a professional customer-oriented image

Expected travel 75%

What you can expect from us?

Are we a good fit?

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

What we expect of you?

Experience requirements

Mechanical, electrical/electronic or instrumentation & controls degree
or relevant technical knowledge / trade qualifications

Minimum 2 to 5 years proven sales experience with rotating equipment, preferable with turbo machinery

Knowledge about process technology or contractual marketing would be of advantage

Solid Aftermarket sales experience, preferable in the Oil & Gas- or Petrochemical industry

Proven track record of delivering profitable sales results

Knowledge

Fluent in English (Arabic is a plus)

Familiar with Microsoft Office products, particular with Word and Excel

Knowledge with CRM platforms

Educational requirements

BS in Mechanical or Electrical field

Personality requirements

Ability to work independently and also as a team player

Self-motivated, self-confident and dynamic person

Excellent interpersonal skills

Highly flexible and willing to adapt working time to business requirements

Overall willingness to do what it takes

City
ACSME Region

Last Day to Apply

July 19, 2023

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

Atlas Copco