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To organize daily operations in a professional manner, and to assist the team leader in delivering a high quality service that is consistent with overall departmental objectives

POSITION SUMMARY

• To organize daily operations in a professional manner, and to assist the team leader in delivering a high quality service that is consistent with overall departmental objectives

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Provide guidance and advice to co-workers in handling day-to-day customer service, operations and documentation activities.
• Assist Team Leads to review and follow SOP & operational processes
• Responsible for cargo consolidation planning, space projection with carriers
• Prepare relevant reports and measurements relating to operations processes
• Assist in new IT system functions testing, and provide users feedback
• Coordinate with customers, warehouse & internal stations for all operational issues ensuring smooth cargo movement
• Distribute pre-alert and required documents to appropriate parties in timely manner.
• Prepare shipping documents as required
• Other duties as assigned to the position

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic:

• Graduate or above of relevant discipline.

Experience & knowledge:

• Five (5) years or above experience in the freight forwarding industry;
• Extensive experience in freight forwarding industry and strong understanding of local compliance requirements;
• Knowledge of operational requirements from customers, agents and sister offices as well as financial processes among them;
• Familiar with workflow of shipping lines, cargo terminals, cross border trucking services and co-loaders;
• Basic accounting knowledge is required;
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Attribute:

• Detailed oriented;
• Strong interpersonal & communications skills;
• Proficiency in English and local langauge, both written and oral;
• Trustful and a team player;
• Able to communicate with overseas office effectively and independently.

Additional InformationPosting Date: 2024-01-22

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We\'re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

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