Job Title: Admission Counselor with Telesales Experience Job Summary: We are seeking a highly motivated and results-driven Admission Counselor with a background in tele sales to join our dynamic team. The successful candidate will play a crucial role in assisting prospective students through the admissions process, providing information about our educational programs, and utilizing telesales techniques to achieve enrollment targets. The ideal candidate should possess excellent communication skills, have a strong understanding of the education industry, and be capable of building rapport with potential students. Responsibilities:
Admissions Process Management:
Guide prospective students through the admissions process from initial inquiry to enrollment.
Provide detailed information about academic programs, admission requirements, and career opportunities.
Maintain accurate and up-to-date records of all interactions with prospective students.
Tele sales Techniques:
Utilize tele sales strategies to generate leads, engage with potential students, and convert inquiries into enrollments.
Implement effective follow-up processes to nurture leads and address any concerns or questions.
Meet and exceed enrollment targets through outbound and inbound calling campaigns.
Customer Relationship Management:
Build and maintain positive relationships with prospective students to understand their educational goals and aspirations.
Provide personalized guidance and support throughout the decision-making process.
Collaboration with Admissions Team:
Coordinate with other members of the admissions team to ensure a seamless transition from inquiry to enrollment.
Participate in regular team meetings to discuss strategies, share best practices, and contribute to overall team success.
Data Analysis and Reporting:
Analyze telesales performance metrics and provide regular reports to management.
Identify areas for improvement and recommend strategies to enhance the effectiveness of the telesales process.
Compliance and Ethical Practices:
Adhere to ethical standards and compliance requirements in all interactions with prospective students.
Stay informed about changes in admissions policies and procedures.
Qualifications:
Bachelor\'s degree in a relevant field.
Proven experience in telesales, preferably in the education sector.
Strong communication and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Goal-oriented with a track record of meeting or exceeding targets.
Familiarity with customer relationship management (CRM) software is a plus.