Job Description

Job Summary
Over all responsible for supporting administrative operations. The role ensures seamless day-to-day functioning of administrative processes for a consolidated workforce of approximately 600 employees in ERCO bulding. It is pivotal to maintaining regulatory compliance, operational continuity, and enhancing employee experience.
Roles & Responsibilities

• Ensure cleanliness and hygiene across all ERCO premises.
• Monitor and maintain inventory of administrative supplies.
• Coordinate with suppliers for quotations and procurement related to admin tasks.
• Arrange drivers for official requirements.
• Manage visa renewals and cancellations for ERCO employees.
• Organize hotel bookings and transportation for guests and new joiners.
• Arrange food card medical documents for renewal/new applications.
• Link insurance cards for visa renewals (if applicable).
• Update ILOE (Unemployment Insurance) files for ERCO & R&D employees.
• Manage uniform/lab coat distribution for employees.
• Apply daily gate passes for guests as required.
• Support onboarding formalities for new joiners.
• Handle offboarding tasks for non-management employees.
• Create and replace FAB cards for employees.
• Apply insurance cards for new joiners and family members (if applicable).
• Arrange ticket bookings for resigning/terminating employees and new joiners.
• Maintain attendance records for Admin and HR teams, including OT hours, for payroll processing.
• Address employee queries, providing accurate information and resolving issues.
• MIS Working: Consolidate and maintain complete data for all admin expenses, update daily expense tracker, perform reconciliation, and assist admin management.
• Casual Labor Supply Management: Verify departmental requests and approvals, coordinate with suppliers, ensure proper deployment

KPIs

• Cleanliness & Hygiene Compliance: 100% adherence to hygiene standards across premises.
• Inventory Accuracy: Maintain optimal stock levels with

5% variance. * Supplier Coordination Efficiency: Quotations and procurement completed within defined timelines.

• Visa Processing Turnaround: Completion within SLA timelines.
• Guest & New Joiner Logistics: 100% timely arrangement of hotel and transport.
• Uniform Distribution: Fulfillment as per the order timelines.
• Gate Pass Management: Zero delays or denials due to administrative lapses.
• Insurance Processing: 100% accuracy and timely renewals.
• Travel Booking: Submitting request on Zoho within 24 hours of receiving request.
• Onboarding & Offboarding Support: Seamless coordination with HR for employee lifecycle processes.
• Attendance Accuracy: 100% accurate records for payroll processing.
• Query Resolution: Timely and satisfactory resolution of employee queries.

Work experience requirement

• Minimum 3-5 years of experience in facility management, administration, or HR support roles.
• Experience in handling large-scale administrative operations in corporate environments.

Qualification
Bachelor Degree (Any Descipline)
Competencies
Business Unit: Oils&Fats(UAE) (370)
Business Group: Oils&Fats (239)

Skills Required