Job Description

Job Title: Administrative Officer (UAE Nationals)

College/Office: College of Engineering and Information Technology

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so qualified.

JOB SUMMARY:

An Administrative Officer is the College's primary point of contact, requiring an excellent customer services skill and with ability to coordinate, oversee and perform a wide range of administrative, secretarial services, support activities, and confidential assignments in the provision of the Dean, to ensure the smooth and efficient operation of the college.

KEY ACCOUNTABILITIES:

• Provides staff and office support for the college/office, that includes screening and handling telephone communications, greeting and directing visitors, and dealing with administrative issues and inquiries as they arise.
• Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings.
• Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.
• Assists in the scheduling and coordination of the manager's appointments and travel arrangements.
• Gathers, enters, and/or updates data to maintain departmental records and database, as appropriate; establishes and maintains files and records for the office.
• Guides and oversees the work of newly appointed junior staff and/or trainee students when engaged in related support activities.
• Coordinates and oversees the day-to-day management of supplies and equipment for the office.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Performs miscellaneous job-related duties as assigned.

• Minimum Bachelor's degree in the relevant discipline.
• Minimum of 5 years of administrative support experience.
• Experience working in an administrative role with senior management, preferably in an educational institution.
• Advanced Microsoft office computer knowledge and skills.
• Strong verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization

• A high degree of computer literacy and demonstrated ability to integrate technology in the workplace.
• Strong written and verbal bilingual (English/Arabic) skills.
• Strong communication, interpersonal, and teamwork skills with the ability to work in a multi-cultural environment; employing diplomacy in all dealings and demonstrating cultural adaptability and flexibility, and demonstrated competency to interact with people at all levels of the organization
• Experience working in an academic environment with well-developed organizational skills.
• The ability to cope with pressure in a positive manner while working to deadlines within a busy and demanding environment.