Job Description

Job Title:

Administrative Executive (CRM - Zoho Experience Preferred)

Location:

Business Bay, Dubai, UAE

Job Type:

Full-Time

Department:

Administration / Operations

Reports To:

Office Manager / Operations Head

Job Summary:

We are seeking a proactive and detail-oriented

Administrative Executive

to support our daily office operations and ensure smooth administrative workflows. The ideal candidate will have a strong background in administrative tasks and hands-on experience with

Customer Relationship Management (CRM) systems

, particularly

Zoho CRM

.

Key Responsibilities:

Manage and maintain office documentation, records, and filing systems. Coordinate internal and external communications, including emails, calls, and scheduling. Update and maintain client and lead information in

Zoho CRM

. Generate CRM reports and dashboards to support sales and customer service teams. Assist in preparing proposals, presentations, and internal reports. Support HR and finance teams with administrative tasks as needed. Monitor office supplies and coordinate procurement. Ensure compliance with company policies and administrative procedures.

Requirements:

Bachelor's degree in Business Administration, Management, or a related field. Minimum 2-3 years of experience in an administrative or office support role.

Proficiency in Zoho CRM

or similar CRM platforms is

required

. Strong organizational and multitasking skills. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team.

Preferred Qualifications:

Experience in a customer service or sales support environment. Familiarity with other Zoho applications (Zoho Books, Zoho Projects, etc.). Knowledge of basic data analysis and reporting.

What We Offer:

A collaborative and supportive work environment Opportunities for professional growth and development Competitive salary and benefits package
Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month