Job Family: Administration Job: Operational/Support Position: Administrator & Receptionist Job Purpose: The administrator provides comprehensive executive, administrative and logistics support and covers multiple complex responsibilities in order to ensure smooth running of office\xe2\x80\x99s daily agenda and handling of priorities. Key Responsibility Areas: \xc2\xb7 Welcome guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries. \xc2\xb7 Operate telephone to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments. \xc2\xb7 To answer enquiries and obtain information for customers, visitors, and other interested parties. \xc2\xb7 Conserve executive\xe2\x80\x99s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications. \xc2\xb7 Maintain executive appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. \xc2\xb7 Prepares reports by collecting and analyzing information. \xc2\xb7 Maintain customer confidence and protects operations by keeping information confidential. \xc2\xb7 Secure information by completing database backups. \xc2\xb7 Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions. \xc2\xb7 Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies. \xc2\xb7 Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer\xe2\x80\x99s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques. \xc2\xb7 Contribute to team effort by accomplishing related results as needed. \xc2\xb7 Hear and resolve complaints from customers and public. Transmit information or documents to customers. \xc2\xb7 File and maintain records. \xc2\xb7 Keep a current record of staff members\' whereabouts and availability. \xc2\xb7 Process and manage all the travel related documents / NOC\'s / Visa etc. \xc2\xb7 Perform administrative duties for the front desk, guest check-in & check-out of the office premises. \xc2\xb7 Collects, sorts, distributes, and prepares mail, and courier deliveries. \xc2\xb7 Keeps reception area clean and presentable at all times. \xc2\xb7 Handle petty cash, Compute, and record totals of transactions. \xc2\xb7 Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. \xc2\xb7 Issues receipts, refunds, credits, or change due to customers/clients. \xc2\xb7 Monitors checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. \xc2\xb7 Receives payment by cash, check, credit cards, vouchers, or automatic debits. \xc2\xb7 Calculates total payments received during a time period and reconcile this with total transactions. \xc2\xb7 Keeps periodic balance sheets of amounts and numbers of transactions. \xc2\xb7 Prepare daily, weekly, and monthly reconciliation reports. \xc2\xb7 Have a full understanding of organization services and offerings and communicate that clearly with customers \xc2\xb7 Efficient in corresponding with customers and other stakeholders by email and WhatsApp messaging \xc2\xb7 Work as a team towards achieving Dusky Solutions\xe2\x80\x99 set goals, objectives and given targets \xc2\xb7 Knowledge in accounting programs for data entry and recording Competencies Required: \xc2\xb7 Excellent English communication skills \xc2\xb7 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records. \xc2\xb7 Strong communication skills, polite mannerisms, and willingness to help others and answer questions or concerns. \xc2\xb7 Punctuality. \xc2\xb7 Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. \xc2\xb7 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology \xc2\xb7 Ability to talk to others to convey information effectively. Educational Qualification: \xc2\xb7 University Graduate or Bachelor\xe2\x80\x99s Experience: \xc2\xb7 3-5 years of relevant industry experience with 2-3 years in similar role. Job Types: Full-time, Permanent Salary: AED4,000.00 - AED5,000.00 per month Application Question(s):

• Are you willing to provide Police clearance if selected for the role

Experience:

• Jewelry Stock Keeping: 2 years (Required)
• AML: 1 year (Required)
• Logistics: 1 year (Required)
• MS Office, excel, powerpoint: 2 years (Required)