As an administrative assistant/Telecaller at Legacy Real Estate Brokers, you will play a vital role in our customer engagement. Your responsibilities will include, but are not limited to:
- Drafting Receipts/Invoices/Quotation
- Managing Reception
- Agent Coordination (getting properties directly from owner or agents)
- Following up with potential clients to schedule property viewings, meetings, and consultations with our experienced real estate agents.
- Keeping accurate records of client interactions, inquiries, and feedback in our CRM system.
- Providing exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive experience throughout their property journey.
- Managing leads: Receive and assign to agents.
- Conducting outbound calls to existing clients leads, providing information about available properties, promotions, and real estate services.
- Building and maintaining strong relationships with clients to understand their preferences, needs, and property requirements.
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