Founded in 2012, ACT - Advanced Consulting and Trading LLC is a premier fragrance and beauty company based in Dubai, United Arab Emirates. With over a decade of experience in import-export and retail trade of high-end perfumes and beauty products. ACT has also specialized itself in providing consultancy services including but not limited to offering sales, marketing, and brand development services to a wide range of customers. Operating worldwide, ACT has established itself as a trusted name in the fragrance industry. Our products are made in France, ensuring the highest standards of quality, elegance, and sophistication.
Hiring for Position:
E-Commerce Sales & Digital Marketing Executive (Bilingual: English & Arabic)
Currently, we are looking for a admin cum E-Commerce Sales & Digital Marketing Executive. This position is for admin (front desk) who also focus on our online sales and digital marketing efforts.
Required:
Bachelor's or Master's degree or equivalent international certification.
Must be good in speaking, reading, and writing both English & Arabic.
Preferably with experience in perfumes and cosmetics e-commerce.
Have experience in ecommerce orders processing, customer relationship, running and managing social media and influencer campaigns
:
Take up office Admin responsiblities and look-after office needs
Address visitors including business guests
Maintain admin records like employee files, insurance, service providers, etc.
Request quotations, followup with service providers, etc.
Manage accounts on Amazon, Noon, etc. and our own ecommerce website.
Improve product listings, text, and infographics to boost impressions and online sales.
Set up accounts on new e-commerce platforms in UAE and regionally.
Create and run profitable ad campaigns on social medias, Facebook, Snapchat, Google, TikTok in English and Arabic.
Develop offers and promotional content across sales channels in both languages.
Identify, negotiate, and manage cost-effective influencers for monthly promotions.
Create content and presentations for influencers in Arabic and English.
Take and process WhatsApp orders for Arabic-speaking customers.
Provide pre- and post-sales support through calls and messages.
Convert abandoned carts and return orders into sales
Coordinate with shipping, fulfillment, and courier teams to ensure timely delivery.
Monitor inventory levels before running campaigns and assist the purchase team in ordering fast-moving products.
Report damaged deliveries and claim compensation.
Maintain healthy relationship with customers through status and emails to engage and get repeat orders
Use analytics and costing methods to control ad spendings, and to develop a budget for advertisement campaigns across sales channels and to maximize ROI.
Report progress to management in numbers and through infographics
Coordinate with other team members
Job Type: Full-time
Pay: AED5,000.00 - AED6,000.00 per month
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