Leading Facility Management company based in Dubai is looking for a highly organized and proactive Admin Assistant to manage the daily operations of office .
In this role, you will serve as integral part, coordinating administrative activities & handle varied administrative tasks while serving as the primary link between our company and our valued customer. This role demands excellent communication skills, multitasking capabilities, and a customer-centric approach.
PRIORITY: HUSBAND SPONSORSHIP VISA
Responsibilities
:
Act as a primary point of contact for customer inquiries, requests, and complaints.* Respond to customer inquiries through various communication channels, including phone, email and chat.* Schedule and coordinate service appointments.* Follow up with customers to ensure issues are resolved satisfactorily.* Build and maintain strong relationships with new and existing clients.* Organize & Maintain general office files. physical and digital files, manage databases, and perform data entry.* Maintain accurate records of invoices & contracts.* Facilitate clear communication between team members, departments, and clients.* Support daily operations and other tasks as assigned by management.* Provide administrative support to team members and help resolve issues.* Prepare letters, reports, and manage correspondence.*
Requirements:
Proven experience as an office administrator or relevant role is required.
Bachelor's degree is preferred.
Outstanding communication and interpersonal abilities are a must for this role.
Excellent organizational skills with the ability to multi-task, prioritize, and manage time effectively.
Proficiency in MS Office Suite, including Excel, Word, and PowerPoint applications.
Customer service orientation and negotiation skills are highly valued.
Attention to detail and problem-solving skills are essential for success.
Strong written and oral communication skills.
Problem-solving attitude with an eye for detail.
Customer orientation and ability to adapt/respond to different types of characters.
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
Experience:
* ADMIN/CUSTOMER SUPPORT: 1 year (Required)
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