Account/relationship Management Analyst

Dubai, United Arab Emirates

Job Description

ABOUT US

At Pearson, we\'re committed to a world that\'s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it\'s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who

motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world\'s innovations, personal and global, large and small.

JOB PURPOSE

The Regional Development Manager is a member of the sales and business development team for qualifications, in the Middle East region, tasked with growing, acquiring and retaining qualifications business in schools. This role is based in Dubai UAE and reports into the Head of Qualifications.

Position Description:

Background Information:

The Regional Development Manager will be responsible for identifying, developing, managing and growing key accounts.

The role will encompass:
  • Hold key responsibility for assigned customers and proactively expand business within these
customers
  • Manage and further penetrate customers at all levels and develop relationships with key
accounts to identify sales opportunity, networking and fact-finding to drive achievement of plans and objectives
  • Formulate strategic and operational plans based on a solid understanding of the market
trends and customer demands
  • Develop relationships to influence key stakeholders including government and non-
government organizations as well as educators to position Pearson as the preferred education solutions provider
  • Perform account management related duties and ensure that all customers\' needs and
deadlines are met

Maintain regular communication and conduct annual business review with key customers

Maintain and grow revenue with existing customers by way of upselling or cross selling

Leverage management tools to analyze data on variety of critical business drivers

Develop timely and accurate forecasts for assigned accounts and revise throughout the year

Proactively keeps up to date on industry and customer specific issues

Act as an ambassador for Pearson, both in the market and within our Global Operations

Candidate Profile

Competencies

Essential
  • Strong account management and relationship building skills, reflected in proven sales track
record
  • Possess strong knowledge of the education sector in nominated countries including trends
and business opportunity sources

Excellent command of verbal and written English

Able to interact effectively with all levels of people, specifically at the senior management

level within key stakeholder group

Willing to travel

Experience with the sales process and soft-selling skills

Ability to form relationships with customers, including being responsive and empathetic to

customers\' needs

Solid work ethic, self-discipline, persistence, and ability to work independently and in a team

Comfort level in working with numbers and performing statistical analysis

Strong communication, problem-solving, negotiation and influencing skills plus an ability to

operate in a matrix-reporting environment.
  • Strong customer and learner focus
Desirable
  • Business development and or/solution selling experience
Previous experience:

Essential

Experience / knowledge in business-to-business sales

Broad knowledge of the education sector and trends that create business opportunity

Experience of managing accounts across a geography

Desirable
  • Understanding of the changing education needs would be an asset
Education, Qualification, training:

Essential

Bachelor Degree or equivalent

Fluent in English

IT literate eg: Microsoft Office (Excel, Word, PowerPoint).

Desirable
  • Teaching experience
Personal Style:

Leading Self
  • Always Learning: discuss data, key industry trends and conditions and understands the implications to own business areas; welcomes new ways of doing things; acts on feedback to
assess strengths and weaknesses;

Leading the Business
  • Customer focused: identifies and responds to the customer requirements, expectations and needs; encourages feedback from customers to continually improve products and services in
line with the brand, aims to exceed customer expectations;

Leading Others
  • Relationship builder: actively collaborates with others, within and across groups around the
world; appropriately involves other in decisions and plans to affect them; listens carefully and attentively to others\' opinions and ideas.
  • Makes it Happen: takes personal responsibility to make decisions and take action; works hard to achieve goals that support strategic priorities; holds self-accountable for meeting
assigned goals

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson\'s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 12519

Pearson

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1564888
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned