Job Description

A combination of responsibilities related to handling financial transactions and entering data into computer systems.

:

1. Processing payments: Accepting cash, credit/debit cards, or other forms of payment from customers and ensuring accurate transactions.

2. Operating cash registers: Using point-of-sale (POS) systems to calculate and record transactions.

3. Providing customer service: Assisting customers with inquiries, resolving issues, and ensuring a positive shopping or service experience.

4. Maintaining cash drawer: Balancing cash registers at the beginning and end of shifts, reconciling discrepancies, and ensuring accurate cash handling.

5. Issuing receipts: Providing customers with receipts for their purchases or payments.

6. Handling returns and exchanges: Processing returns, exchanges, or refunds according to company policies.

7. Compliance: Ensure compliance with financial regulations, internal controls, and company policies.

8. Tax preparation: Assist in tax preparation, including gathering necessary documentation and providing support during tax audits.

9. Financial software: Utilize accounting software and systems to manage financial transactions, generate reports, and streamline processes.

Support Services:

Assist in basic administrative tasks, including filing, photocopying, scanning, and mailing documents.
Distribute incoming correspondence and packages to relevant staff members.
Run errands outside the office, such as delivering documents or obtaining office supplies.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
English Proficiency is a must.
Provide general administrative support to ensure efficient office operations.
Manage and organise office files, documents, and records.
Must have knowledge in UAE VAT Filing
Manage payroll
Receive and process invoices and billing statements
Petty cash handling
Manage general accounts payable and accounts receivable duties
Manage ledgers and ensure accurate financial record keeping
Job Types: Full-time, Permanent

Pay: AED1,500.00 - AED2,000.00 per month