We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details
Kantar Middle East is looking for an Account Manager (Qualitative Research) to join our Dubai team!
ABOUT THE ROLE
As an Account Manager, you will be part of our ambitious Qualitative Research team, managing clients across a variety of industries and research domains. As a key interface between the organization and our clients, the role includes client engagement, consultancy, study design and analysis, overseeing presentations and reports as well as managing a small team of Research Executives.
This is Dubai-based regional client servicing role where you will be empowered and accountable for successful delivery of client projects.
WHAT YOU WILL BE DOING
Business development
Take the lead in writing proposals and contributing new ideas, constructively challenge the client brief and offer solutions \xe2\x80\x93 write sound and effective proposals independently
Take the lead on delivering credentials presentations and presenting proposals to clients
Effectively cost projects and different project components with minimal guidance and while maintaining acceptable financial margins
Project design
Take client briefs independently and understand what information is required from clients for proper project design - demonstrate ability to confidently and competently challenge the client brief and make recommendations to clients
Independently design complex studies \xe2\x80\x93 be able to confidently identify/recommend optimal methodologies and sampling frames to meet client objectives
Produce effective discussion guides for more complex projects independently (for offline and online projects) \xe2\x80\x93 including appropriate questions and techniques in order to meet the research objectives
Project management & client servicing
Co-ordinate and manage several projects simultaneously from A-Z (small, medium and large)
Be the key client contact and person responsible on any given project \xe2\x80\x93 to liaise effectively with clients/collaborators, keeping them informed of project progress and building relationships
Draw up schedules for all aspects of each project and ensure that they are issued and agreed by all relevant personnel, notifying people immediately of any changes
Delegate appropriate tasks to more junior staff and supervise the execution of these tasks. Supervise/take responsibility of all members of the project team
Be aware of the screening and recruitment process (when delegated to junior staff members)
Take the lead on moderation of projects \xe2\x80\x93 from simple to complex across a variety of methodologies and study objectives/project types
Analysis & reporting
Lead de-briefing/brainstorming workshops following fieldwork to fuel the analysis process and help more junior colleagues improve their analysis skills
Demonstrate real intuitive insight, not superficial reportage, ensuring analysis and interpretation of results fulfils clients\xe2\x80\x99 core objectives
Be proficient at independently interpreting data and writing insightful reports that make actionable, business-oriented recommendations
Present findings to clients independently with confidence
Work collaboratively with colleagues to ensure the proper high-quality integration of qual-quant work
Online qualitative
Understand and be able to explain to others our online qualitative offerings and be well informed of Kantar\'s different online platforms
Subject knowledge
Gain a deeper understanding of a sector \xe2\x80\x93 develop a \xe2\x80\x98specialty\xe2\x80\x99/areas of expertise
Be familiar with ESOMAR standards and protocols
Undertake training courses as required for further development
Personal & team management & development
Build a strong working relationships within the team, and with the different operational departments to ensure smooth project execution
Take an active role in mentoring and training more junior members of staff \xe2\x80\x93 through working closely with them, delegating tasks, offering support, brainstorming with them, reviewing written work, etc.
Take personal and proactive responsibility for own development
Organisational management & external promotion
Make a contribution to Kantar\xe2\x80\x99s policy and strategic decisions mainly through participation in meetings and/or workshops (as invited) as well as through volunteering suggestions in day to day work
Be aware of Kantar\'s public profile and to seek opportunities to attend conferences, training, seminars or other external events that would provide attendees with intelligence about the research marketplace and help to build their specialist research knowledge
Represent Kantar in a professional and ethical manner at all times, always maintaining the integrity of the Kantar brand
Ensure queries not relevant to the qualitative department are promptly passed to the appropriate contact or department
Ensure timely and accurate/high quality delivery of deliverables (client emails, proposals, reports, etc.)
Adhere the internal quality control processes & procedures
THE SKILLS & EXPERIENCE YOU\xc2\xb4LL NEED
Bachelor\xe2\x80\x99s Degree in Economics, Marketing, Psychology, or Business Administration or any relevant degree;
Minimum of 4 years of experience managing high volume qualitative research studies, interfacing with clients to proactively deliver on agreed KPIs; including people management experience;
Experience with concept & product evaluation studies as well as other Innovation-related studies
The position is based out of Dubai. Dubai offers an exceptional living with extraordinary infrastructure, tax free income, high quality education, safe and secure family living with easy connectivity to any part of the world. There are more than 30 nationalities residing in Dubai offering a unique cosmopolitan culture.
Location Dubai, Jumeirah Lakes TowersUnited Arab Emirates
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that\xe2\x80\x99s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world\xe2\x80\x99s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar\xe2\x80\x99s 30,000 people help the world\xe2\x80\x99s leading organisations succeed and grow.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.