Job Description

Position: Account Manager


Location: Onsite, Dubai, UAE



Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

Serve as the main point of contact for assigned clients. Build and maintain long-term client relationships to ensure satisfaction and retention. Support onboarding processes and guide clients through integrations, launches, or implementations. Collaborate with internal teams to deliver timely solutions that address client needs. Share and communicate relevant updates, offers, or promotions with clients. Identify opportunities to expand client engagement through upselling or cross-selling. Provide regular performance updates, reports, and insights to clients and management. Stay informed about industry trends and market developments to advise clients proactively. Address and resolve client issues promptly to maintain high service standards. Represent the company at industry events and client meetings when needed.

REQUIREMENTS:

Native/fluent in Korean (C1), both oral and written. Fluent in English (B2) Essential to have 1-2 years of experience in Account Management within iGaming industry. Demonstrated ability to build strong client relationships and contribute to account growth. Excellent interpersonal, communication, and negotiation skills. Strong commercial awareness with good analytical and problem-solving abilities. Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus. Proactive, adaptable, and professional work approach. Willingness to travel for client meetings or industry events.

BENEFITS:

Excellent remuneration package based on experience, skills, and performance Be part of a dynamic international team with a positive and friendly atmosphere Guidance and tools to reach career full potential Paid training Performance bonuses * Private health insurance