Job Description

Main Job Role: To supervise daily accommodation operations, ensuring cleanliness, maintenance, and guest or resident satisfaction, while leading a team of housekeeping or facility staff. Key Responsibilities: Supervision & Staff Management: Oversee housekeeping, cleaning, and maintenance staff Schedule shifts and assign daily tasks Monitor staff performance and provide training or feedback Accommodation Standards & Inspections: Conduct regular inspections of rooms and common areas Ensure cleanliness and hygiene standards are consistently met Report and follow up on maintenance or repair needs Resident/Guest Relations: Handle guest/resident queries and complaints promptly Coordinate room allocations and check-ins/check-outs (if applicable) Inventory & Supplies: Manage stock of cleaning supplies, linens, and equipment Place orders and track usage to avoid shortages or overstocking Health & Safety Compliance: Ensure adherence to health, safety, and fire regulations Train staff on safety protocols and emergency procedures Administrative Tasks: Maintain records of room occupancy, maintenance issues, and housekeeping reports Prepare reports for management on occupancy rates, costs, and performance Skills Required: Strong leadership and team management Attention to detail Good communication and customer service Problem-solving and organizational skills Familiarity with cleaning and maintenance standards Basic IT skills for reports and scheduling Qualifications: Diploma or degree in hospitality, facility management, or a related field Experience in housekeeping or accommodation services Supervisory or managerial experience is often required Please send your resume/CV