Job Description

Overview

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Oversee reception, check-in/check-out, reservation management and invoicing. Train and supervise reception staff on service standards and procedures Ensure a high level of quality of service Manage small catering: organization, supplies, relations with suppliers, stock management. Supervise and lead a small team (2-3 people): recruitment, training, development of schedules Manage budgets, produce reports, propose corrective actions. Resolve customer grievances promptly and courteously to ensure an overall memorable experience. Enhance the establishment's image and build customer loyalty Monitor and supervise the quality, cleanliness, hygiene and safety procedures of all front office departments through daily inspections.
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Job Requirements

Education

: Minimum Bac +2 in hotel and catering or hotel management with 2 years of experience in a similar position

Qualities

: team spirit, sense of service, rigorous, versatile, organized, responsive, autonomous

Skills

: Strong leadership and teamwork skills; proficiency in strategy development, hotel management software, cost management, marketing and sales; excellent organizational and communication skills

About Company:

Bagerz, a dynamic and forward-thinking organization, is committed to delivering excellence

across all industries. We are currently on the lookout for passionate professionals

who are eager to grow, innovate, and contribute to meaningful projects in a collaborative

and fast-paced environment.

Job Nature

Full Time

Job Location

Dubai

Job Level

Sr. Position