Job Description

We are seeking a dynamic and empathetic

Academic Counsellor

to guide aspiring healthcare professionals in choosing the right certification programs. Your role is to drive enrollments by understanding student needs, offering the best-fit programs, and supporting them through the decision-making process.

Key Responsibilities

Student Counseling & Program Advisory

Understand student goals, backgrounds, and career plans. Recommend appropriate certification programs (e.g., Medical Coding, Clinical Research, Nursing Assistant, etc.). Provide accurate information on course content, duration, fees, eligibility, and career prospects.

Sales & Conversion

Follow up on leads generated via digital marketing, events, or referrals. Convert prospects into enrollments through phone, video calls, or walk-ins. Maintain high conversion ratios through strong relationship building and consultative selling.

Lead Management & Reporting

Update and track all leads using CRM software. Ensure timely follow-ups and consistent communication. Share daily, weekly, and monthly reports with the management team.

Student Experience & Retention

Coordinate with the operations team for smooth onboarding. Stay in touch with enrolled students to ensure satisfaction and handle queries. Encourage referrals and re-enrollments.

Qualifications & Skills

Bachelor's degree in any discipline (Science/Healthcare background is a plus). 1-3 years of experience in academic counseling, inside sales, or telecalling. Strong communication and interpersonal skills. Passion for healthcare education and helping others build meaningful careers. Comfortable using CRM tools, MS Office, and basic internet research.

What We Offer

Competitive salary + performance-based incentives Structured training & development programs Opportunity to grow into senior counseling or center management roles A mission-driven team making a real impact in the healthcare sector
Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

Academic Counsellor: 3 years (Required) * Health Care Course Sales: 3 years (Required)