A minimum of 2–3 years of Front Office experience in a 3 or 4 star hotel is mandatory. Manages daily front desk operations, leading agents to ensure excellent guest satisfaction by overseeing check ins/outs, resolving complex complaints, handling reservations, managing…
Manage online, phone and in person room reservations Welcome guests, check them in, distribute room keys and explain the hotel’s amenities Take payment from customers Respond to guests’ issues and complaints in a friendly, timely manner Explain local amenities and…
Responsible for making quality beverages, generally speciality hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Must do all of these tasks quickly and efficiently while also making sure to form good customer relationships.…