BITECH

Job DetailsKey ResponsibilitiesUser Support & Incident Detection:Provide initial support for issues related to desktops, laptops, printers, and mobile devices.Use tools like Nexthink to monitor and analyze endpoint performance and user experience.Escalate unresolved or complex issues to L2 teams through ServiceNow.Hardware…

Job DetailsKey ResponsibilitiesArchitect and Design AI and Automation Solutions:Lead the design and architecture of AI driven automation frameworks integrated with SolarWinds, Dynatrace, Nexthink, and ServiceNow.Ensure that the AI and automation solutions are scalable, reliable, and capable of enhancing IT operations,…

Primary Duties / Responsibilities: Work closely with key HR, Payroll, and finance business users to understand requirements and resolve issues around existing HR/Payroll processes. Work with users to coordinate the implementation of any new HRMS/payroll functionality, processes or business requirements.…