Alafiya group

Greet guests and provide a warm welcome upon their arrival at the spa Answer phone calls and inquiries in a professional and courteous manner Manage appointments, cancellations, and rescheduling of spa services Process payments for spa services and handle cash…

Perform manicures and pedicures, including nail painting, cleaning, trimming, and shaping nails. Offer personalized recommendations for nail colors, designs, and embellishments. Safely remove existing nail polish. Provide expert guidance on nail care, including product use and color selection. Maintain a…

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions.…

• Performs professional quality massage, within scope of practice and licensing (as applicable). • Designs specific sessions based on members or guests individual needs. • Assists in the promotion of the health and wellness benefits to clients receiving massage therapy…

• Deliver a variety of spa services (facials and manicure/pedicure) in a safe and comfortable manner • Maintain equipment and sample inventory of products • Keep documentation and maintain clients files • Keep a clean and stocked room • Acknowledge…

Ensuring customer satisfaction Hiring and training other staff members Manage staff schedules and performanceDevelop and implement marketing strategies Handle customer inquiries and complaints Hiring fitness instructorsInspects the facility and equipment regularlyMaintain fitness equipment Managing budgetsMarketing and promoting the gymPromotes a…