Job Description

Position: Workspace IT Support Executive
Date Posted: December 9, 2025
Industry: Information Technology / IT Services
Employment Type: Full Time
Experience: 2-4 years
Qualification: Estimated Qualification like Bachelor Degree holder in Computer Science, Cybersecurity, or related IT field
Salary: AED 5000 to 10000
Location: Sharjah, United Arab Emirates
Company: Leira Consulting
Description:
Leira Consulting is hiring a skilled Workspace IT Support Executive to support its IT operations in Sharjah
The role focuses on providing full technical support and maintaining IT infrastructure
The selected candidate will ensure smooth digital operations across the organization
About the Role:
Provide end-to-end technical support for internal users
Maintain systems, networks, and IT infrastructure
Troubleshoot hardware, software, and connectivity issues
Key Requirements:
Bachelor's degree in Computer Science, Cybersecurity, or a related IT field
2 to 4 years of experience in IT support or a similar role
Strong troubleshooting and analytical skills
Experience with networking, Office 365, G-Suite, and ITIL practices
Hands-on knowledge of hardware and software installation and configuration
Key Responsibilities:
Manage daily IT support tickets and resolve technical issues
Install and configure systems, networks, printers, and scanners
Administer LAN and WAN networking and resolve connectivity issues
Manage Office 365 and G-Suite accounts, groups, signatures, and email flow
Administer Zoho products, Jamf, Sophos XDR, Perception Point, and Genesys
Troubleshoot Windows, macOS, security, and printer-related issues
Maintain attendance systems, ticketing tools, CCTV, and smart devices
Implement Azure Active Directory and manage NTFS permissions
Administer Cisco telephony systems, switches, and FortiGate firewall
Install and maintain VMWare virtual machines
Train employees on IT systems and support new staff onboarding
Create and update IT policies and assist with internal and external audits

Skills Required