Job Description

At AWR Group, we are at work for a planet that prospers A world that serves all generations

those of today, and those yet to come We're a group of companies, transforming businesses of today and building purposeful ventures for the future Our greatest endeavour is to enhance the lives of all generations we touch We are AWR Group We embrace generation next

Job purpose:

( Use one or two sentences to state the major purpose, objective or function of the position and the end result it is intended to accomplish)

Ensure workshop discipline, efficiency, productivity, on-time readiness of car and quality of repair by overseeing the daily operations of the workshop, ensuring that all work is completed efficiently, safely, and to a high standard

Job responsibilities:

( These are the fundamental job duties regularly performed by the employee in the position)

Oversee the daily operations of the automotive Bodyshop, ensuring smooth workflow and high productivity


Ensure timely completion of body repair jobs with high Quality


Monitor and manage the quality of work performed by the team, ensuring compliance with industry standards


Lead, mentor, and motivate the Bodyshop team, providing guidance on technical issues and best practices


Conduct regular performance evaluations and provide constructive feedback


Organize training and development programs to enhance the team's technical skills


Ensure that all technicians follow safe working practices and use personal protective equipment (PPE)


Ensure excellent customer service by maintaining clear communication with clients regarding job status and any additional issues discovered during repair


Handle customer complaints or issues professionally, resolving them in a timely manner


Monitor customer satisfaction and implement improvements where necessary


Oversee the management of Bodyshop tools, equipment, and spare parts to ensure they are in good working condition


Maintain inventory levels of parts and supplies, ensuring the Bodyshop has the necessary materials to perform body repair efficiently


Ensure compliance with all safety regulations and health standards within the Bodyshop environment


Conduct regular safety audits and inspections to ensure a safe working environment for all staff


Enforce proper waste disposal and environmental practices as per company policy and regulations



The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time

Educational Qualification

( Consider Education/Experience type and minimum level; Special skills; Certifications and licenses etc)

Must have a Diploma/Degree in a Mechanical field

Work Experience

(Consider work experience requirement to do the job; x of years, )

3-5 years practical experience in Dealership with minimum 2 years at supervisory level


Must have 3-4 years of working experience as a Bodyshop Team Leader

Competencies

(Consider certain technical skills to do the job, Analytical Skills, Persuasives , Strategic Thinking etc)

Must be able to multi-task and properly delegate


Must have exceptional organizational skills


Must have exceptional time management skills


Must be proficient in MS Office

Languages

Good written and verbal communication skills in English