Job Title: Workshop Manager

Job Code: 222/002/330

Location: Dubai

Salary: AED 15,000 - 18,000

Industry: Manufacturing

Job Responsibilities:

- Department budget preparation along with department head.

- Oversee the day-to-day operations of the workshop.

- Implement and maintain quality control measures to ensure the production of high-quality outputs.

- Ensure all performance objectives of the service department are met using applied KPI\'s.

- Enforce safety regulations and guidelines within the workshop.

- Measure and improve customer satisfaction by implementing feedback and addressing concerns promptly.

- Plan and manage Service Sales/Marketing activities with the department head.

- Plan weekly & monthly team meetings to keep track of current team performance in line with monthly targets.

- Adhere to key KPIs and Service Level Agreements as defined by company\'s contractual obligations to customers, and report performance against these parameters.

- Ensure that the workshop is staffed and equipped adequately to meet customer requirements and workload.

- Manage and guide the Service team with support as and when required.

- Identify, implement and maintain a training plan for all workshop staff.

- Ensure that the workshop complies with all relevant legal, environmental, health and safety requirements.

- Must have team handling experience.

Job Requirements:

- Minimum of 10 - 12 years of experience as a Workshop Manager

- Bachelor\'s degree in Mechanical/Automobile Engineering

- Candidate must be from Leading Heavy Equipment Brand in worldwide & U.A.E.

- Notice Period: Immediate Available candidates would be preferred.

- Candidate should be available in UAE for a Face-to-Face Interview

- Excellent communication skills.

- Valid UAE Driving License

- Male candidates will only be considered for the role.

- Experience with report writing

- Excellent interpersonal skills to build and maintain relationships with stakeholders.

- Strong problem-solving skills.

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