Job Description

has partnered with a leading company who are hiring a Workflow and Digital Solution Manager to be based in Dubai.
Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.
The main responsibilities will include but not limited to:

• Manage projects end-to-end for new installations and upgrades, coordinating timelines and resources.
• Serve as primary contact for technical issues with assigned products; provide remote and on-site support.
• Lead discussions with customers to understand laboratory requirements and clinical guidelines.
• Collaborate with stakeholders to design solutions that integrate smoothly into existing environments.
• Analyse customer laboratory processes to identify areas for improvement and provide recommendations aligned with clinical best practices and regulations.
• Implement or recommend monitoring tools to identify issues and suggest preventive measures.
• Develop and deliver comprehensive training programs.

To be successful you will need to meet the following:

• Bachelor's degree in medical laboratory science.
• Minimum 5 years of experience in a similar role.
• IVD experience is a must.
• Previous experience in laboratory settings is necessary.
• In-depth understanding of laboratory workflows.
• Experience with LIS/HIS systems, data integration, and rule-based software configurations.
• Willingness to travel extensively.
• Excellent verbal and written communication skills in English and Arabic.
• Applicants should be available for face-to-face interviews in the location mentioned above.

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